Computational Social Listening Lab | UPenn

Deep Learning Can Help Computers Understand Emotional Language

Penn researchers unveiled EmoNet at the ACL conference — a deep learning system trained on 1.6 million tweets and labeled with 24 emotion categories, achieving 87% accuracy matching human performance. Potential applications range from emotionally-aware healthcare tools that understand patient sentiment to more sophisticated customer service chatbots. Featured: Lyle Ungar.

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