Computational Social Listening Lab | UPenn


The Computational Social Listening Lab utilizes machine learning, deep learning, and natural language processing methods to uncover insights about health attitudes, behaviors, and outcomes, with a particular focus on health disparities and mental health and wellbeing. This team has developed computational models to measure and understand topics as wide-ranging as life satisfaction, ADHD, misinformation exposure, COVID-19 symptoms, and friendship using large-scale user-generated text, image, and mobile sensor data.

Currently, the lab’s work focuses on global mental health, vaccine acceptance, and firearms safety. Priorities include:
-Digital mental health
-Cultural and racial heterogeneity in health behaviors and outcomes
-Developing precision public health messaging


[no author info]



Language on Reddit Reveals Differential Mental Health Markers for Individuals posting in Immigration Communities
J Mittal, A Belorkar, V Pokuri, V Jakhetiya, SC Guntuku
Proceedings of the 15th ACM Web Science Conference, 2023
A Cross-Modal Study of Pain Across Communities in the United States
A Aggarwal, S Rai, S Giorgi, S Havaldar, G Sherman, J Mittal, SC Guntuku
Companion Proceedings of the ACM Web Conference 2023, (pp. 1050-1058), 2023
“That’s Interesting!”: Using Facebook Language to Predict Vocational Interests
YYL Du, D Jain, SC Guntuku, X Hou, L Ungar, L Tay
Academy of Management Proceedings 2023 (1), 10905, 2023
Investigating Social Media to Evaluate Emergency Medicine Physicians’ Emotional Well-being During COVID-19
AK Agarwal, J Mittal, A Tran, R Merchant, SC Guntuku
JAMA Network Open 6 (5), e2312708-e2312708, 2023
Different Affordances on Facebook and SMS Text Messaging Do Not Impede Generalization of Language-Based Predictive Models
T Liu, S Giorgi, X Tao, SC Guntuku, D Bellew, B Curtis, L Ungar
Proceedings of the International AAAI Conference on Web and Social Media 17 …, 2023
Multilingual Language Models are not Multicultural: A Case Study in Emotion
S Havaldar, S Rai, B Singhal, L Liu, SC Guntuku, L Ungar
arXiv preprint arXiv:2307.01370, 2023
Generative adversarial networks based skin lesion segmentation
S Innani, P Dutande, U Baid, V Pokuri, S Bakas, S Talbar, B Baheti, ...
Scientific Reports 13 (1), 13467, 2023
Historical patterns of rice farming explain modern-day language use in China and Japan more than modernization and urbanization
SC Guntuku, T Talhelm, G Sherman, A Fan, S Giorgi, L Wei, LH Ungar
arXiv preprint arXiv:2308.15352, 2023
Detecting Histologic & Clinical Glioblastoma Patterns of Prognostic Relevance
B Baheti, S Rai, S Innani, G Mehdiratta, SC Guntuku, MLP Nasrallah, ...
arXiv preprint arXiv:2302.00669, 2023
Effect of integrating patient-generated digital data into mental health therapy: a randomized controlled trial
RM Merchant, L Southwick, RS Beidas, DS Mandell, SC Guntuku, ...
Psychiatric Services 74 (8), 876-879, 2023
Detecting Symptoms of Depression on Reddit
T Liu, D Jain, SR Rapole, B Curtis, JC Eichstaedt, LH Ungar, SC Guntuku
Proceedings of the 15th ACM Web Science Conference, 2023
Dear Pandemic: A topic modeling analysis of COVID-19 information needs among readers of an online science communication campaign
AM Golos, SC Guntuku, R Piltch-Loeb, LJ Leininger, AM Simanek, ...
PloS one 18 (3), e0281773, 2023
Reddit language indicates changes associated with diet, physical activity, substance use, and smoking during COVID-19
K Wanchoo, M Abrams, RM Merchant, L Ungar, SC Guntuku
Plos one 18 (2), e0280337, 2023


Transformer-based quality assessment model for generalized user-generated multimedia audio content
D Mumtaz, A Jena, V Jakhetiya, K Nathwani, SC Guntuku
Proc. Interspeech 2022, 674-678, 2022
Did that happen? predicting social media posts that are indicative of what happened in a scene: a case study of a TV show
D Wijaya, A Andy, R Kriz, SC Guntuku, C Callison-Burch
European Language Resources Association, 2022
Characterizing Responses to COVID-19 Vaccine Promotion on TikTok
L Southwick, A Francisco, M Bradley, E Klinger, SC Guntuku
American Journal of Health Promotion, 08901171221141974, 2022
Head versus heart: social media reveals differential language of loneliness from depression
T Liu, LH Ungar, B Curtis, G Sherman, K Yadeta, L Tay, JC Eichstaedt, ...
npj Mental Health Research 1 (1), 16, 2022
Patient experience and satisfaction in online reviews of obstetric care: observational study
EK Seltzer, SC Guntuku, AL Lanza, C Tufts, SK Srinivas, EV Klinger, ...
JMIR Formative Research 6 (3), e28379, 2022
COVID-19 contact tracing app reviews reveal concerns and motivations around adoption
EL Dixon, SM Joshi, W Ferrell, KG Volpp, RM Merchant, SC Guntuku
Plos one 17 (9), e0273222, 2022
WWBP-SQT-lite: Multi-level models and difference embeddings for moments of change identification in mental health forums
AV Ganesan, V Varadarajan, J Mittal, S Subrahmanya, M Matero, N Soni, ...
Proceedings of the Eighth Workshop on Computational Linguistics and Clinical …, 2022
Social media reveals urban-rural differences in stress across china
J Cui, T Zhang, K Jaidka, D Pang, G Sherman, V Jakhetiya, LH Ungar, ...
Proceedings of the International AAAI Conference on Web and Social Media 16 …, 2022
Stretching artifacts identification for quality assessment of 3D-synthesized views
V Jakhetiya, D Mumtaz, BN Subudhi, SC Guntuku
IEEE Transactions on Image Processing 31, 1737-1750, 2022
Perceptually unimportant information reduction and Cosine similarity-based quality assessment of 3D-synthesized images
V Jakhetiya, S Chaudhary, BN Subudhi, W Lin, SC Guntuku
IEEE Transactions on Image Processing 31, 2027-2039, 2022
Understanding the expression of loneliness on Twitter across age groups and genders
A Andy, G Sherman, SC Guntuku
Plos one 17 (9), e0273636, 2022
Twitter corpus of the# blacklivesmatter movement and counter protests: 2013 to 2021
S Giorgi, SC Guntuku, MK Himelein-Wachowiak, A Kwarteng, S Hwang, ...
Proceedings of the International AAAI Conference on Web and Social Media 16 …, 2022


Localizing features with masking for satellite and debris classification
S Chaudhary, P Jain, V Jakhetiya, SC Guntuku, BN Subudhi
2021 IEEE International Conference on Image Processing Challenges (ICIPC), 16-20, 2021
Improving mood through community connection and resources using an interactive digital platform: development and usability study
R Ortiz, L Southwick, R Schneider, EV Klinger, A Pelullo, SC Guntuku, ...
JMIR Mental Health 8 (2), e25834, 2021
Analyzing online reviews of substance use disorder treatment facilities in the USA using machine learning
AK Agarwal, SC Guntuku, ZF Meisel, A Pelullo, B Kinkle, RM Merchant
Journal of General Internal Medicine, 1-4, 2021
Well-Being Depends on Social Comparison: Hierarchical Models of Twitter Language Suggest That Richer Neighbors Make You Less Happy
S Giorgi, SC Guntuku, JC Eichstaedt, C Pajot, HA Schwartz, LH Ungar
Proceedings of the International AAAI Conference on Web and Social Media, 2021
Nonintrusive Perceptual Audio Quality Assessment for User-Generated Content Using Deep Learning
D Mumtaz, V Jakhetiya, K Nathwani, BN Subudhi, SC Guntuku
IEEE Transactions on Industrial Informatics 18 (11), 7780-7789, 2021
Social media language of healthcare super-utilizers
SC Guntuku, EV Klinger, HJ McCalpin, LH Ungar, DA Asch, RM Merchant
NPJ digital medicine 4 (1), 55, 2021
The rural–urban stress divide: Obtaining geographical insights through Twitter
K Jaidka, SC Guntuku, JH Lee, Z Luo, A Buffone, LH Ungar
Computers in Human Behavior 114, 106544, 2021
Understanding social support expressed in a COVID-19 online forum
A Andy, B Chu, R Fathy, B Bennett, D Stokes, SC Guntuku
Proceedings of the 12th International Workshop on Health Text Mining and …, 2021
Partisan differences in twitter language among US legislators during the COVID-19 pandemic: Cross-sectional study
SC Guntuku, J Purtle, ZF Meisel, RM Merchant, A Agarwal
Journal of medical Internet research 23 (6), e27300, 2021
Predicting cardiovascular risk using social media data: performance evaluation of machine-learning models
AU Andy, SC Guntuku, S Adusumalli, DA Asch, PW Groeneveld, ...
JMIR cardio 5 (1), e24473, 2021
Perceptual quality evaluation of hazy natural images
P Mahajan, V Jakhetiya, P Abrol, PK Lehana, BN Subudhi, SC Guntuku
IEEE Transactions on Industrial Informatics 17 (12), 8046-8056, 2021
The role of digital health technologies in COVID-19 surveillance and recovery: a specific case of long haulers
L Southwick, SC Guntuku, EV Klinger, A Pelullo, H McCalpin, ...
International Review of Psychiatry 33 (4), 412-423, 2021
How Health Care Workers Wield Influence Through Twitter Hashtags: Retrospective Cross-sectional Study of the Gun Violence and COVID-19 Public Health Crises
A Ojo*, SC Guntuku*, M Zheng, RS Beidas, ML Ranney
JMIR Public Health and Surveillance 7 (1), e24562, 2021
Detecting Covid-19 and Community Acquired Pneumonia Using Chest CT Scan Images With Deep Learning
S Chaudhary, S Sadbhawna, V Jakhetiya, BN Subudhi, U Baid, ...
IEEE International Conference on Acoustics, Speech and Signal Processing …, 2021
Twitter discourse reveals geographical and temporal variation in concerns about COVID-19 vaccines in the United States
SC Guntuku, AM Buttenheim, G Sherman, RM Merchant
Vaccine 39 (30), 4034-4038, 2021
Characterizing COVID-19 content posted to TikTok: public sentiment and response during the first phase of the COVID-19 pandemic
L Southwick, SC Guntuku, EV Klinger, E Seltzer, HJ McCalpin, ...
Journal of Adolescent Health 69 (2), 234-241, 2021
The emotional and mental health impact of the murder of George Floyd on the US population
JC Eichstaedt, GT Sherman, S Giorgi, SO Roberts, ME Reynolds, ...
Proceedings of the National Academy of Sciences 118 (39), e2109139118, 2021


Studying social media language changes associated with pregnancy status, trimester, and parity from medical records
SC Guntuku, JS Gaulton, EK Seltzer, DA Asch, SK Srinivas, LH Ungar, ...
Women's Health 16, 1745506520949392, 2020
Interactive Data Visualization with Python: Present your data as an effective and compelling story
A Belorkar, SC Guntuku, S Hora, A Kumar
Packt Publishing Ltd, 2020
Detecting Emerging Symptoms of COVID-19 using Context-based Twitter Embeddings
R Santosh, HA Schwartz, J Eichstaedt, L Ungar, SC Guntuku
EMNLP COVID Workshop, 2020
Explaining the Trump Gap in Social Distancing Using COVID discourse
A Van Loon, S Stewart, B Waldon, SK Lakshmikanth, I Shah, SC Guntuku, ...
Proceedings of the 1st Workshop on NLP for COVID-19 (Part 2) at EMNLP 2020, 2020
Online reviews of specialized drug treatment facilities—identifying potential drivers of high and low patient satisfaction
AK Agarwal, V Wong, AM Pelullo, S Guntuku, D Polsky, DA Asch, ...
Journal of general internal medicine 35, 1647-1653, 2020
Political depression? A big-data, multimethod investigation of Americans’ emotional response to the Trump presidency.
A Simchon, SC Guntuku, R Simhon, LH Ungar, RR Hassin, M Gilead
Journal of Experimental Psychology: General 149 (11), 2154, 2020
Studying politeness across cultures using English Twitter and Mandarin Weibo
M Li, L Hickman, L Tay, L Ungar, SC Guntuku
Proceedings of the ACM on Human-Computer Interaction 4 (CSCW2), 1-15, 2020
Variability in Language used on Social Media Prior to Hospital Visits
SC Guntuku, HA Schwartz, A Kashyap, JS Gaulton, DC Stokes, DA Asch, ...
Scientific Reports 10 (1), 2020
Examining the phenomenon of quarter-life crisis through artificial intelligence and the language of Twitter
S Agarwal, SC Guntuku, OC Robinson, A Dunn, LH Ungar
Frontiers in Psychology 11, 341, 2020
Understanding weekly COVID-19 concerns through dynamic content-specific LDA topic modeling
M Zamani, HA Schwartz, J Eichstaedt, SC Guntuku, AV Ganesan, ...
Proceedings of the conference on empirical methods in natural language …, 2020
Public priorities and concerns regarding COVID-19 in an online discussion forum: longitudinal topic modeling
DC Stokes, A Andy, SC Guntuku, LH Ungar, RM Merchant
Journal of general internal medicine 35 (7), 2244-2247, 2020
Tracking mental health and symptom mentions on Twitter during COVID-19
SC Guntuku, G Sherman, DC Stokes, AK Agarwal, E Seltzer, ...
Journal of general internal medicine 35, 2798-2800, 2020


Machine learning for phone-based relationship estimation: the need to consider population heterogeneity
T Liu, J Nicholas, MM Theilig, SC Guntuku, K Kording, DC Mohr, L Ungar
Proceedings of the ACM on interactive, mobile, wearable and ubiquitous …, 2019
Exploring (dis-) similarities in emoji-emotion association on twitter and weibo
M Li, S Guntuku, V Jakhetiya, L Ungar
Companion proceedings of the 2019 world wide web conference, 461-467, 2019
Patients’ willingness to share digital health and non-health data for research: a cross-sectional study
E Seltzer, J Goldshear, SC Guntuku, D Grande, DA Asch, EV Klinger, ...
BMC Medical Informatics and Decision Making 19 (1), 1-8, 2019
Studying cultural differences in emoji usage across the east and the west
SC Guntuku, M Li, L Tay, LH Ungar
Proceedings of the International AAAI Conference on Web and Social Media 13 …, 2019
Language of ADHD in adults on social media
SC Guntuku, JR Ramsay, RM Merchant, LH Ungar
Journal of attention disorders 23 (12), 1475-1485, 2019
Studying expressions of loneliness in individuals using twitter: an observational study
SC Guntuku, R Schneider, A Pelullo, J Young, V Wong, L Ungar, D Polsky, ...
BMJ open 9 (11), e030355, 2019
Evaluating the predictability of medical conditions from social media posts
RM Merchant, DA Asch, P Crutchley, LH Ungar, SC Guntuku, ...
PloS one 14 (6), e0215476, 2019
What twitter profile and posted images reveal about depression and anxiety
SC Guntuku, D Preotiuc-Pietro, JC Eichstaedt, LH Ungar
Proceedings of the international AAAI conference on web and social media 13 …, 2019
Suicide risk assessment with multi-level dual-context language and BERT
M Matero, A Idnani, Y Son, S Giorgi, H Vu, M Zamani, P Limbachiya, ...
Proceedings of the sixth workshop on computational linguistics and clinical …, 2019
Understanding and measuring psychological stress using social media
SC Guntuku, A Buffone, K Jaidka, JC Eichstaedt, LH Ungar
Proceedings of the international AAAI conference on web and social media 13 …, 2019


Current and future psychological health prediction using language and socio-demographics of children for the clpysch 2018 shared task
SC Guntuku, S Giorgi, L Ungar
Proceedings of the Fifth Workshop on Computational Linguistics and Clinical …, 2018
Just noticeable difference for natural images using RMS contrast and feed-back mechanism
V Jakhetiya, W Lin, S Jaiswal, K Gu, SC Guntuku
Neurocomputing 275, 366-376, 2018
Measuring individual video QoE: A survey, and proposal for future directions using social media
Y Zhu, SC Guntuku, W Lin, G Ghinea, JA Redi
ACM Transactions on Multimedia Computing, Communications, and Applications …, 2018
To retweet or not to retweet: Understanding what features of cardiovascular tweets influence their retransmission
Q Yang, C Tufts, L Ungar, S Guntuku, R Merchant
Journal of health communication 23 (12), 1026-1035, 2018
Cross-platform and cross-interaction study of user personality based on images on Twitter and Flickr
ZR Samani, SC Guntuku, ME Moghaddam, D Preoţiuc-Pietro, LH Ungar
PloS one 13 (7), e0198660, 2018
A highly efficient blind image quality assessment metric of 3-D synthesized images using outlier detection
V Jakhetiya, K Gu, T Singhal, SC Guntuku, Z Xia, W Lin
IEEE Transactions on Industrial Informatics 15 (7), 4120-4128, 2018
Facebook versus Twitter: Differences in self-disclosure and trait prediction
K Jaidka, S Guntuku, L Ungar
Proceedings of the International AAAI Conference on Web and Social Media 12 (1), 2018


Controlling human perception of basic user traits
D Preoţiuc-Pietro, SC Guntuku, L Ungar
Proceedings of the 2017 conference on empirical methods in natural language …, 2017
Studying Personality through the Content of Posted and Liked Images on Twitter
SC Guntuku, W Lin, J Carpenter, WK Ng, LH Ungar, D Preoţiuc-Pietro
ACM Web Science, 2017
B-SHOT: a binary 3D feature descriptor for fast Keypoint matching on 3D point clouds
SM Prakhya, B Liu, W Lin, V Jakhetiya, SC Guntuku
Autonomous Robots 41 (7), 1501-1520, 2017
Detecting depression and mental illness on social media: an integrative review
SC Guntuku, DB Yaden, ML Kern, LH Ungar, JC Eichstaedt
Current Opinion in Behavioral Sciences 18, 43-49, 2017


Personality, culture, and system factors-impact on affective response to multimedia
SC Guntuku, MJ Scott, G Ghinea, W Lin
arXiv preprint arXiv:1606.06873, 2016
Personalizing User Interfaces for improving Quality of Experience in VoD Recommender Systems
SC Guntuku, S Roy, W Lin, K Ng, NW Keong, V Jakhetiya
Quality of Multimedia Experience, 2016
Understanding Deep Representations Learned in Modeling User `Likes'
SC Guntuku, JT Zhou, S Roy, W Lin, I Tsang
IEEE Transactions on Image Processing, 2016
Maximum a posterior and perceptually motivated reconstruction algorithm: A generic framework
V Jakhetiya, W Lin, SP Jaiswal, SC Guntuku, OC Au
IEEE Transactions on Multimedia 19 (1), 93-106, 2016
Who likes What, and Why? Insights into Personality Modeling based on Image Likes
SC Guntuku, JT Zhou, S Roy, LIN Weisi, IW Tsang
IEEE Transactions on Affective Computing, 2016
Do Personality and Culture Influence Perceived Video Quality and Enjoyment?
MJ Scott*, SC Guntuku*, W Lin, G Ghinea
IEEE Transactions on Multimedia, 2016
Latent factor representations for cold-start video recommendation
S Roy, SC Guntuku
Proceedings of the 10th ACM conference on recommender systems, 99-106, 2016


Observation model based perceptually motivated bilateral filter for image reconstruction
V Jakhetiya, W Lin, SP Jaiswal, AK Tiwari, SC Guntuku
2015 IEEE International Conference on Digital Signal Processing (DSP), 201-205, 2015
Evaluating visual and textual features for predicting user ‘likes’
SC Guntuku, S Roy, L Weisi
2015 IEEE International Conference on Multimedia and Expo (ICME), 1-6, 2015
The CP-QAE-I: A video dataset for exploring the effect of personality and culture on perceived quality and affect in multimedia
SC Guntuku, MJ Scott, H Yang, G Ghinea, W Lin
2015 seventh international workshop on quality of multimedia experience …, 2015
Modelling human factors in perceptual multimedia quality: On the role of personality and culture
MJ Scott*, SC Guntuku*, Y Huan, W Lin, G Ghinea
Proceedings of the 23rd ACM international conference on Multimedia, 481-490, 2015
Modelling the influence of personality and culture on affect and enjoyment in multimedia
SC Guntuku, W Lin, MJ Scott, G Ghinea
2015 International Conference on Affective Computing and Intelligent …, 2015
Personality modeling based image recommendation
SC Guntuku, S Roy, L Weisi
MultiMedia Modeling: 21st International Conference, MMM 2015, Sydney, NSW …, 2015
Do others perceive you as you want them to? Modeling personality based on selfies
SC Guntuku, L Qiu, S Roy, W Lin, V Jakhetiya
Proceedings of the 1st international workshop on affect & sentiment in …, 2015
Optimisation of turning parameters by integrating genetic algorithm with support vector regression and artificial neural networks
AK Gupta, SC Guntuku, RK Desu, A Balu
The International Journal of Advanced Manufacturing Technology 77, 331-339, 2015


Deep representations to model user likes
SC Guntuku, JT Zhou, S Roy, L Weisi, IW Tsang
Asian Conference on Computer Vision, 3-18, 2014
Support vector regression based flow stress prediction in austenitic stainless steel 304
RK Desu, SC Guntuku, B Aditya, AK Gupta
Procedia Materials Science 6, 368-375, 2014
Big data analytics framework for peer-to-peer botnet detection using random forests
K Singh*, SC Guntuku*, A Thakur, C Hota
Information Sciences 278, 488-497, 2014


Packet Anonymization: Preserving Privacy for DPI in P2P Realm
S Chandra, V Nunia, A Thakur
Security and Privacy Symposium, 2013
Real-time peer-to-peer botnet detection framework based on bayesian regularized neural network
SC Guntuku, P Narang, C Hota
arXiv preprint arXiv:1307.7464, 2013